Before You Schedule Service
Do I Need to Know Whether I Have Mice or Rats Before Calling?
No. You don't need to identify the rodent yourself.
Tell us what you've noticed, such as droppings behind appliances, scratching in walls, or burrows near the garage. These details help guide the discussion about inspection and treatment.
You can also read our mice vs. rats identification guide.
Can I Request Service if I've Never Actually Seen a Rodent?
Yes. Many homeowners discover signs before they see a mouse or rat.
Fresh droppings, gnaw marks, damaged food packaging, and nesting material can indicate rodent activity. Explain where you've found the evidence and whether it's appearing repeatedly.
An inspection can help determine what's causing the problem.
What Information Should I Have Ready When I Call?
Start with the affected rooms, the signs you've noticed, and when the problem began.
Mention any previous trapping or treatment, suspected entry points, and concerns about children or pets. If several areas are affected, describe them all.
You don't need to inspect inaccessible areas or diagnose the problem yourself.
Do You Offer Same-Day Rodent Control?
Appointment availability can change, and same-day service isn't guaranteed.
Call (608) 678-3527 to ask about current scheduling for your location. Explain whether you're dealing with ongoing indoor activity, rats around the property, or another concern.
Can I Arrange Rodent Control for a Rental Property?
Rental properties may need rodent treatment too.
If you're a tenant, check with your landlord or property manager before authorizing work. If you manage the property, explain who can provide access and approve the proposed service.
Responsibility for payment may depend on your rental agreement and applicable requirements.
